We do our best to answer every question you might have about the event within these FAQs. However, if there is a personal question you have that’s not covered below, feel free to Contact the Team.
Gates to the Wells Fargo Center will open at 6 am.
There will be portable restrooms on site.
Yes, water / snack / rest stations will be available along the route and are clearly marked on the event route map.
Yes, you can pick up your packet the morning of the event.
It is strongly recommended that participants pick up their event packets prior to the day of the event.
Details for pre-packet pick up will be available in early July.
Yes, please contact g4 at: email@example.com
Yes, EMT’s will be on site and at stationary locations along the bike route.
Yes, “day of” registration is available, with the exception of the event being sold out. There will be an additional cost for registering the day of the event.
The Start/Finish Line will be inside the Wells Fargo Center Complex at XFINITY Live!.
Absolutely! There will be a Fan Fest set up that non-participants can enjoy while you are participating in the event.
No prizes will be awarded for this event, however each participant will receive a “Finisher’s Medal.”
We’re sorry, but for their protection and the safety of our participants, pets are not allowed at the event.
Unfortunately, roller blades would hamper the integrity of the event which is set up for a walk, run, or bicycle.
The team option is available. You can join a team or start your own!
Yes, VIP registration is an option and available on the Registration page for all events.
Incentives for both the VIP and Regular registration are listed on the Registration page.
Unfortunately, refunds and transfers are not available for this race.
Yes, a participant can join a team after they have already registered.
Yes, you can change events. However, if there is a price discrepancy (larger registration fee for the new event), the extra charges are the participant’s responsibility.
Yes! We have great incentives for individual participants and teams!
Click here for the list of exciting incentives.
Unfortunately, the timing of each race will not allow participants to complete multiple events.
The entry fees are the same for children and adults. If you would like to receive a race packet you must register your child.
Yes an account will be created upon registration.
Please see an event registration representative at onsite registration.
First check you SPAM folder. If you have not received the confirmation, reach out to g4 Productions at firstname.lastname@example.org.
Yes, packet pick-up will be available the day of the event from 6 – 9 am, please be aware of your event start time and allow extra time.
Pre-event pick-up is strongly advised and preferred.
All participants must sign a waiver of liability at packet pick up.
No, unfortunately we can’t mail your packet.
Packet pickup will be held on Friday, July 13 from 11am – 3pm, and on Saturday, July 14 from 9am – 2pm.
Yes, you are permitted to pickup packets for others as long as you have their bib number, but every participant must have a signed waiver as well. Anyone who does not pick up their own packet will need to send a signed waiver and copy of their ID with their friend or family member that will be picking up the packet.
Yes, you can bring a stroller to the 5k.
There will not be a charge for the stroller.
The event is a Rain/Shine event. In the event of severe inclement weather, the Philadelphia Flyers will issue a statement via all social media outlets.
Headphones of any kind are not permitted.
The shirts will be sized as follows:
Yes, the 5K has been professionally certified, however the cycling portion will not be certified.
Mechanics will be available before the ride and on the course in the SAG vans and at the rest stops.
Your bike should be in good working order that includes working brakes and tires in good condition. Come prepared with a tube and frame pump in case of a flat while out on the route.
Yes, there will be a secure bike corral in the Wells Fargo Complex. However, the Wells Fargo Complex, The Flyers, Flyers Charities and the Flyers Alumni are NOT responsible for any personal property left unattended throughout the duration of the event.
There are no restrictions for the event and the level/experience is dependent upon each individual participant. In order to ensure your safety and finish within the time limit (rest stops close, SAG and police coverage) you must keep a minimum 10 mph pace for the family ride and 12 mph for the longer distances.
This is a ride not a race. Yes there is a timing chip in each bib however, this is not a competitive event and no prizes will be awarded.
No. There is a police escort at the start but all rules of the road apply.
Yes. Snacks, Water, Hydration Drinks will be available at the Wells Fargo Complex and along the 5K and Bike routes but bring your own snacks if you have any dietary restrictions.
No, if you would like to register for the bicycle portion of the event, you must bring your own bicycle in good working order.
The Family Bike Ride is based on a family of three or four and children up to the age of 16 can participate as part of the family. The cost for a family is $100. Individual registration is available for the Family Bike Ride and the cost is $50.
Yes, however, each participant has to register individually.